Support — Bee English

If you need help with the Bee English app, have a question, or want to report an issue, please reach out to us using one of the methods below. Our support team is happy to assist you.

Email

beeenglishtrip@gmail.com

Phone

+966 50 000 0000

Support Hours

Sunday – Thursday, 9:00 AM – 5:00 PM (Saudi Arabia Time)

In-App Support

You can also reach our support team directly from within the Bee English app. Open the app and start a conversation with our customer service team through the built-in chat feature.

Common Topics

Account & Login: Issues with OTP verification, phone number changes, or account access.
Enrollment: Questions about the enrollment process, required documents, or application status.
Assignments & Grades: Help with submitting assignments or viewing grades and feedback.
Attendance: Questions about check-in, attendance records, or location permissions.
Notifications: Issues with push notifications or missing alerts.
Parent Access: Linking parent accounts to students or viewing your child's progress.

Report a Bug

If you encounter a technical issue or unexpected behavior in the app, please email us at beeenglishtrip@gmail.com with the following details:

Your device model and operating system version
A description of the issue
Screenshots or screen recordings if possible